Train delays and missed connections
Keep the ticket and find out whether your connection is covered by the same transport contract. The answer affects what the railway must arrange if you miss it.
Ask before changing trains
Show your ticket to staff or contact the operator. Ask which alternative service you may use and whether it needs a new reservation. Keep written permission when it is provided, particularly if another company runs the next train.
For journeys covered by EU rail rules
If you are told your arrival will be delayed by at least 60 minutes, the rules provide choices between reimbursement and continuing or rerouting the journey. Assistance and possible compensation have their own conditions. Some services have exemptions, so check the operator and official guidance for your exact journey.
Connections need a closer look
Protection for a missed connection depends on whether you have a through-ticket. Separate tickets do not automatically provide the same rights, although operators may have agreements to help you continue. Keep the booking information that described the tickets before you paid.
If you have to spend more
Ask about accommodation or alternative travel before arranging it yourself. Save the operator’s instructions, the delay notice and receipts. The EU guidance also explains when you may make your own alternative public-transport arrangements and seek reimbursement; read its conditions before relying on that option.
Useful next steps
Official information
Practical information reviewed on 17 September 2026. Prices and operating arrangements can change.