Passenger Rights Checker
Check the likely EU scope after a cancellation, delay, denied boarding, luggage problem or assistance failure. The result points to the facts to record and the official page to use next.
Why the result stays cautious
Passenger rights depend on the route, operating carrier, mode, ticket, timing and exceptions. Some rail services have national exemptions. Several bus and coach rights depend on the scheduled service distance. Compensation can also depend on the cause of the disruption.
Keep evidence
Save the booking, notices, actual times, receipts and the operator's written explanation. Contact the operating carrier first. If the answer is not satisfactory, the linked official page explains the next complaint route.
Sources and review
The method, rules and saved values were checked against these sources. Open the relevant official page before making a final decision.
- EU passenger rights overviewOfficial passenger-rights entry point. Verified on 28 Aug 2026.
- Air passenger rightsAir scope and next steps. Verified on 28 Aug 2026.
- Rail passenger rightsRail scope and next steps. Verified on 28 Aug 2026.
- Bus and coach passenger rightsBus and coach scope and next steps. Verified on 28 Aug 2026.
- Ship passenger rightsShip scope and next steps. Verified on 28 Aug 2026.
Next review due 28 Nov 2026. Report a correction.